Non-discrimination and language assistance

Our commitment

INSURANCE PIPELINE INC does not discriminate on the basis of race, color, national origin, age, disability or sex in the services we provide — to client companies, or to the employees of those companies who contact us about their coverage.

Help with language

If an employee's first language is not English, tell us and we will arrange an interpreter at no cost — for a telephone call or for an open enrollment meeting.

Enrollment materials can be provided in other formats. Tell us in advance of the meeting rather than on the day.

Help with disability

We provide free aids and services so people with disabilities can communicate with us effectively — including information in large print and documents read aloud over the telephone.

Open enrollment meetings are held wherever suits, including on video. See our accessibility notice for how this website itself is built.

A note for employers

Non-discrimination rules also apply to how you design eligibility for your plan — which classes of employee are offered what, and on what terms. That is a different subject from this page, it has tax consequences for the whole plan if it goes wrong, and it is a question for your employment counsel rather than for us.

We will tell you what carriers will accept. We will not tell you whether a class definition is lawful for your circumstances.

If you believe we have fallen short

Tell us: (877) 610-5127, or through the contact form. We will investigate and reply.

You do not have to come to us first. You may complain to the department of insurance in your state, or to the appropriate federal civil rights authority.