Legal
Mobile Terms and Conditions
What you are agreeing to if you consent to receive text messages from us.
Effective: 1 March 2026 · Last reviewed: 1 March 2026
Program Description
- Program Name
- Roster Benefits Alerts
- Frequency
- Recurring messages — approximately 6 per month
- Pricing
- Message and data rates may apply
By signing up for Roster Benefits Alerts, you agree to receive SMS notifications about your group's renewal, enrollment and compliance dates. You may opt in by ticking the consent box on the renewal review or contact form.
1. User Opt-In
You only receive text messages from INSURANCE PIPELINE INC if you ask for them, by ticking the box on one of our forms. Consent is not required to purchase goods or services. You can have a renewal review, appoint us, and work with us for years without ever agreeing to texts.
We record the exact wording you agreed to, with the date, time, IP address and page it came from, in order to evidence compliance with the Telephone Consumer Protection Act.
We text you, not your employees
Consent given here covers you, the client contact, on the number you gave us. It does not extend to anyone on your census.We do not text employees, and an employer cannot consent on an employee's behalf.
What we send
This is a marketing program. It sends promotional messages about our group benefits services, about renewal and enrollment offers, and offers of a meeting with an account manager.
It also sends the practical messages tied to your own account: replies to questions you have asked, reminders when a renewal milestone or a compliance deadline is approaching, notice that documents are ready or that we need something from you, and confirmation of meetings.
Everything sent comes from this firm. We do not send marketing for other companies and we do not send anything on behalf of a third party.
2. User Opt-Out
To stop receiving alerts, reply STOP to (877) 610-5127 from your mobile device, or to any message from us. You will no longer receive additional messages.
Other opt-out commands include QUIT, END, CANCEL, UNSUBSCRIBE and STOP ALL. Once opted out, you will receive one confirmation and nothing after that.
Stopping texts does not affect your coverage or our appointment — we will telephone or email instead.
3. Help and Support
For assistance, you can:
- Text HELP to (877) 610-5127.
- Email team@rosterbene.com.
- Call (877) 610-5127.
4. Privacy and Data Sharing
Strict privacy policy
INSURANCE PIPELINE INC takes your privacy seriously.We do not sell, rent or share your mobile phone number, your consent record or your personal information with third parties.
The information you provide is used solely to send the messages described above. We may disclose it only to comply with legal obligations, to enforce our rights, or to protect our interests as required by law. How we handle everything else is described in our Privacy Policy.
5. Supported Carriers
Roster Benefits Alerts supports a variety of mobile carriers in the United States, including AT&T, T‑Mobile, Verizon Wireless, US Cellular, Boost, Cricket, Google Fi and many regional carriers. Carriers are not responsible for delayed, undelivered or failed messages. Carrier support may change without notice.
6. Warranty and Limitation of Liability
We do not guarantee the delivery of SMS messages. Message delivery depends on the network service of your wireless provider, and we are not liable for any delays, errors or failures in message delivery.
Nothing that matters is communicated only by text. Renewal deadlines, compliance filings and anything with a date attached are handled by telephone and in writing, because a text that failed to send does not extend a deadline.
7. Dispute Resolution
In the event of any dispute, claim or controversy arising out of or related to these Mobile Terms, the dispute will be resolved by binding arbitration in Florida before a single arbitrator, applying Florida's substantive law.
Class action waiver. To the fullest extent permitted by law, any proceedings will be conducted only on an individual basis and not as a class, consolidated or representative action. Either party may instead bring a qualifying individual claim in small claims court. Where applicable law renders any part of this clause unenforceable, that part is severed and the remainder stands.
Contact Information
INSURANCE PIPELINE INC · 2817 E Oakland Park Blvd, Ste 300E, Fort Lauderdale, FL 33306 · (877) 610-5127 · team@rosterbene.com. STOP and HELP are answered at (877) 610-5127.